Stay tuned for news and updates
You can now choose to provide additional security for customers who don’t have individual Portal User accounts set up.
You can now sort pending ticket charges on Invoices, plus we fixed a bug and updated an issue with customizing text for Ticket Charges.
We’ve got a few fixes for the bookings module, Estimate Disclaimer Template and more.
We’ve added an admin setting that you can toggle which will throw an alert any time one of your technicians tries to resolve a ticket with uncharged time.
We have added an ‘Add ACH’ Button to the Payment Profiles -> Manage page in the Customer Portal.
Read on to see our latest release notes and bug fixes.
We’ve added the ability to carry over custom names between Tickets, Estimates, and Invoices automatically.
Automated Remediation and Ticket Automation lists are now sorted alphabetically, plus we fixed a few bugs.
We’ve added Business Hours as a condition in our Automated Remediation module and within Ticket Automations. You can also now see Estimate status in the Ticket Info section of a Ticket record.
We released a new feature and several feature updates, as well as fixed a few bugs.