HowTo – Add custom fields to your tickets

This feature was the most highly request feature we’ve had.  People keep asking for a custom field based on how they’ve been doing their workflow, well, here you are! You’ll find in settings a little note about how to add the setting, watch this...

Changes – tons of stuff for the last 3 weeks!

Wow.. What a blur. We’ve had a lot of great feature requests for the site and we’ve been racing to get many of them implemented! Google Calendar Sync! Add address line 2 Add quick-update for ticket status Some IE bug fixes Add multi location support back...