We updated the “Invoiced” Ticket status to be “Billing Status” instead. Learn more here. Bug fix: We fixed an issue with Recurring Tickets where the Ticket Priority and SLA associated with a Customer Contract did not carry over to tickets...
Hey RepairShoprs — Happy Wednesday! Today we’re announcing a user-requested update to the way a ticket’s billing status is denoted on a ticket. We’re removing the “Invoiced” ticket status altogether, and replacing it with a static...
We added the option to import next year’s holidays in the Business Hours module. Bug fix: We fixed an issue where navigating to the Customer Detail page would automatically direct to the Contact section. Bug fix: We fixed an issue where Hidden Comment Notifications no...