Hey RepairShoprs — Happy Wednesday!
Today we’re announcing a user-requested update to the way a ticket’s billing status is denoted on a ticket.
We’re removing the “Invoiced” ticket status altogether, and replacing it with a static field denoting whether the ticket is Non-Billable, Invoice Required, Invoiced, or Partially Invoiced. We’re also adding this as a filter in your Saved Ticket Searches, a sortable column on the Tickets list page, and as an available condition in Ticket Automations.
This feature will be released tomorrow (January 21st, 2021).
Please be sure to update any related Ticket Automations or Ticket Saved Searches you have that may have been utilizing the old ticket invoiced status with the new Billing Status field instead. Reference your email for more information about this update.
Check out our video here to see this update in action:
You can also learn more about this feature update in our Tickets Knowledge Base article here.
We hope you enjoy this update and look forward to bringing you more user-requested updates soon!
– The RepairShopr Team