February 11th, 2021 Release Notes

Bug fix: We fixed an issue with the Sales Detail Report where the ‘CSV’ button would not export the report to CSV as expected. Bug fix: We fixed an issue with the API endpoints Schedules and Vendors where they did not include the Meta tag for pagination. Bug fix: We...

February 2nd, 2021 Release Notes

We’ve added an optional setting that updates the Ticket Status to ‘Invoiced’ when making an Invoice from a Ticket. The setting is called “Use ‘Invoiced’ ticket status in addition to ticket’s billing status” and is located at Admin > Tickets >...

January 29th, 2021 Release Notes

We updated the “Invoiced” Ticket status to be “Billing Status” instead. Learn more here. Bug fix: We fixed an issue with Recurring Tickets where the Ticket Priority and SLA associated with a Customer Contract did not carry over to tickets...