We added a new email template for “Resolved” Tickets. Learn more here. We added the ‘Available Template Tags’ table to the new Ticket Resolved Email template edit page.
Hey RepairShoprs — Happy Friday! Today we’re sharing an additional email template we’ve added to the “PDF/Email Templates” section of your RepairShopr account. This new, optional ticket template sends when tickets are marked as resolved,...
Bug fix: We fixed an issue with the Sales Detail Report where the ‘CSV’ button would not export the report to CSV as expected. Bug fix: We fixed an issue with the API endpoints Schedules and Vendors where they did not include the Meta tag for pagination. Bug fix: We...
We’ve added an optional setting that updates the Ticket Status to ‘Invoiced’ when making an Invoice from a Ticket. The setting is called “Use ‘Invoiced’ ticket status in addition to ticket’s billing status” and is located at Admin > Tickets >...
We updated the “Invoiced” Ticket status to be “Billing Status” instead. Learn more here. Bug fix: We fixed an issue with Recurring Tickets where the Ticket Priority and SLA associated with a Customer Contract did not carry over to tickets...
