by Chelsea | Oct 14, 2020 | Release Notes
Bug Fix: We fixed an issue where Ticket Worksheets Preview was showing fields in the incorrect order. Bug Fix: We fixed an issue where ‘Customize Text for Ticket Timer Charges’ is incorrectly ignored when the charges are added to an Invoice not directly tied to a...
by Chelsea | Oct 9, 2020 | Release Notes
We added multiple email address capabilities to Customers and Contacts. Learn more here. We made some minor UI updates to the Ticket Matching Email Addresses on the Contacts page. Bug Fix: We fixed an issue where credit cards with expiration dates of 2026 or later...
by Chelsea | Oct 5, 2020 | Release Notes
We released several updates to Customer Portal Users, including self-serve password resets! Learn more here. Bug Fix: We fixed an issue where bulk-editing Tickets was causing Tickets to be resolved. Bug Fix: We fixed an issue where Recurring Invoices were not always...
by Chelsea | Sep 29, 2020 | Release Notes
Bug Fix: We fixed a UI issue where the Ticket Quick View was being incorrectly clipped when viewing the Tickets list by group. Bug Fix: We fixed an issue where the “Search all the Things” dropdown results would not always include all results when searching...
by Chelsea | Sep 18, 2020 | Release Notes
We added Quick Access icons to Search all the things. Learn more here. You can now bulk-edit Customers! Learn more here. Bug Fix: We fixed an issue where Customer Portal invites were being sent out automatically when auto-invite settings were not enabled. Bug Fix: We...
by Chelsea | Sep 15, 2020 | Release Notes
Bug Fix: We have fixed several issues with Outlook calendar disconnects. Bug Fix: We fixed an intermittent issue where clicking on the Resolve button on the Tickets List Page was not properly resolving the ticket. Bug Fix: We fixed an issue where the Appointment...
