RepairShopr Blog

Stay tuned for news and updates

Windows Agent: – 6/22/23 | Mac Agent: 1.10.537 – 2/22/23

What’s new

  • Recurly account management link
  • Adjust Invoice Statement PDF button to more clearly convey what it does
  • Cannot View/Edit/Delete Portal User Permission Groups after initial 15

What’s updated


  • Added a Tooltip to the Filter Icon on the Tickets filter row
  • Added Ticket Timer notes with the characters ‘<‘ ‘>’ displays the characters as ‘&lt;’ and ‘&gt;’ respectively
  • Resolved error where disabled Ticket Custom Fields still appeared in the Type column on Ticket Index
  • Resolved issue where Down arrow and trash (Clear) icon in the Add/Edit Tags Dialog on the Ticket Index page used the same space
  • Resolved issue with the inability to select the caret for any of the Customer or Ticket Tag related fields

Customer management

  • Resolved issue where Address Line 1 was missing from Add Another Site/Address
  • Resolved issue where US Customer Address line 1 search populates Township name instead of City name in City field 

Contract management

  • Resolved issue with undefined variable subscriber SLA Breach
  • Resolved issue where SLA paused Ticket Statuses weren’t being respected


  • Resolved 500 Error when attempting to create Stored Credit Card Profile


  • Resolved issue where long tooltips were cut off in Search All The Things


  • Resolved dark mode issue with dark text on dark background in Customers and Inventory
  • Resolved issue where a “Save” was performed when chen changing Light/Dark mode


  • Resolved issue where Password Field on Contact Credential tab is very easily updated/deleted/overrode when clicking to reveal the field