Merry Christmas! New features for the week of Christmas :)

Hey there – short post this time, we did a lot of maintenance work – but added a couple little features. Now there is advanced customer segmentation for the email marketing module! You can make a list of your customers filtered by things like; Customer...

Uptime monitoring

We have been tracking our availability for a little while now using pingdom, it has a page we made publicly available to see how we are doing. Enjoy! http://stats.pingdom.com/pny4u2munqb8/699003

New Feature – Assign a ticket to a tech

We left this out for a long time, and nobody said anything for a long time – but it makes sense to be an available feature. We left it off by default because if you don’t need the feature – you don’t want it showing on the page and cluttering...