RepairShopr Blog
Stay tuned for news and updates
Mar 1-15, 2023 Release Notes
Windows Agent: 1.0.173 - 3/15/23 | Mac Agent: 1.9.469 - 10/21/22 What’s new Added a new report: Ticket Time by Customer Added “Set SLA” Action to Ticket Automations Added ability for Ticket Automations to “run once” What’s updated Quickbooks & Xero Resolved...
Feb 2023 Release Notes
Windows Agent: 1.0.171 - 12/9/22 | Mac Agent: 1.9.469 - 10/21/22 What’s new Added ‘Customer’ to Ticket Saved Search Filters What’s updated Customer management Resolved error with $0 payments being allowed in Customer portal Lead management Resolved issue with leads...
Jan 2023 Release Notes
Windows Agent: 1.0.171 - 12/9/22 | Mac Agent: 1.9.469 - 10/21/22 What’s updated Asset management Resolved an issue with body text of the “Ticket Log” UI In the Asset Details page overflowing Resolved an issue with the “Select All” check box to top of...
Dec 2022 Release Notes
Windows Agent: 1.0.171 - 12/9/22 | Mac Agent: 1.9.469 - 10/21/22 What’s new Added ‘Last Boot Time’ to ‘Asset Information’ table in main Overview Tab What’s updated Antivirus Resolved an issue where our Syncro MSI installers were returning false positive malware...
Nov 2022 Release Notes
Windows Agent: 1.0.168.0 - 9/28/22 | Mac Agent: 1.9.469 - 10/21/22 What’s updated Customer management Resolved 504 timeout in browser console when clicking new appointment on customer detail Resolved issue where you cannot unselect all permissions and save with 0...
Oct 2022 Release Notes
Windows Agent: 1.0.168.0 - 9/28/22 | Mac Agent: 1.9.469 - 10/21/22 What’s updated Invoicing Resolved issue of paid invoice emails not automatically being sent Ticketing Resolved issue of the ticket receipt template generating a “Ticket type” label with a ticket custom...
Sept 2022 Release Notes
What’s updated Scheduled reports Resolved an error where emails created from scheduled reports were not applying the email body formatting Resolved an error preventing the internal recipient from being added to the “selected” column when creating a scheduled report...

Product Enhancement: Default Per-Technician Labor Product
We've rolled out a big update to how we handle labor products within our ticketing system. Now, you'll be able to assign a default labor product on a per-technician basis. These settings will apply anywhere you can enter time onto a ticket, including ticket timers,...
Aug 2022 Release Notes
What’s new Added ability to subscribe another technician to a ticket What’s updated Ticketing Resolved issue with tickets that are created via email are not being parsed as expected Splashtop Resolved error with incorrect session password Bitdefender Resolved issue...

Product Enhancement: Subscribe Another Technician To A Ticket
You can now create Ad-Hoc Bundles directly from the Estimate and Invoice Detail pages. Read on to learn more!