Windows Agent: 1.0.180.0 – 6/22/23 | Mac Agent: 1.10.537 – 2/22/23
What’s new
- Made Internal Ticket Warnings Banner display on Ticket Detail for all Tickets on a Customer with
- Activated warning
- Added Assigned Contact as column in Customer Portal Ticket Section of main Portal page
- Alphabetized Products & Services Table by Name
- Added The Ability to Export Contacts To CSV
- Added Invoice Reminders To Email Summary Of The Invoice Detail Page
- Allowed Customer to Change Payment Profiles in the Customer Portal
- Added New Lead Button in Leads Module
- Added Assigned Contact Column to Tickets in the Customer Portal
- Added Confirmation for Editing/Deleting Customer Credentials
- Added New Invoice Tags for Year
What’s updated
Ticketing
- Resolved issue with Ticket Creation Email being sent even though Initial Issue is turned off
- Resolved issue where saving Ticket Timer notes with the “&” character causes the character to be changed to “&”
Billing
- Resolved issue with adding asset counter line item to recurring bill
Customer management
- Updated Customer Card in Customer Portal – Ticket Detail so that it displays Assigned Contact info when the Ticket has a Contact assigned
- Password Field is now easy to update when clicking to reveal the field in Customer Credential Tab
Asset management
- Resolved issue where Custom Field weblink didn’t load in Asset Quick View
Rich text
- Resolved issue with RichText Attachment file name being too long
