by Caitlin Good | May 2, 2025 | News
As our partners have grown along with the RepairShopr platform, we are finding that the term ‘Customers’ doesn’t fully encapsulate the scope of the work that is being done in RepairShopr. Many of you are serving the repair needs of entire businesses,...
by Caitlin Good | May 6, 2024 | Release Notes
Windows Agent: 1.0.182.0 – 3/10/24 | Mac Agent: 1.13.572 – 3/22/23 Ticketing Resolved issue with recurring tickets not auto-associating specified assets to generated tickets Resolved issue with “Create ticket” button creating duplicate tickets...
by Caitlin Good | May 6, 2024 | Release Notes
Windows Agent: 1.0.182.0 – 3/10/24 | Mac Agent: 1.13.572 – 3/22/23 Ticketing Added ability to pause ticket timers Resolved issue with tools opening in existing tab when clicked instead a new tab Resolved issue where Pressing enter/return inside a canned...
by Caitlin Good | May 6, 2024 | Release Notes
Windows Agent: 1.0.180.0 – 6/22/23 | Mac Agent: 1.10.537 – 2/22/23 Ticketing Resolved issue with customers receiving two autoresponders after submitting a ticket via email Resolved issue where there was no clear method of un-assigning a ticket view as a...
by Caitlin Good | May 6, 2024 | Release Notes
Windows Agent: 1.0.180.0 – 6/22/23 | Mac Agent: 1.10.537 – 2/22/23 Ticketing Added pin a ticket comment Added ticket type as a ticket automation action Resolved issue with comment emails failing to send because of dark mode Resolved issue with ticket...
