RepairShopr has now added the ability to add ticket time and notes on behalf of a technician! The new capability allows MSP owners and billing admins to add missed time on tickets as part of their regular approve and post process. The feature requires a new security...
Hey RepairShoprs — Happy Friday! Today we are introducing a new path to speed up bundle creation and make it easier to build out Estimates and Invoices on-the-fly for your customers. You can now create Bundles directly from the Estimate and Invoice Detail pages....
Hey RepairShoprs — Happy Friday! Today’s the day, Custom Labels are now available within the RepairShopr platform. Using the new canvas-based editor, you can customize Asset, Customer, Product and Ticket labels to your liking. You can do things such as:...
Hey RepairShoprs — Happy Friday! Today we’re excited to be delivering a highly-requested feature update to AutoPrinter. If you’ve ever thought to yourself, “I wish all of these pages would just print themselves when I open tickets,” you can now...
Hey RepairShoprs — Happy Friday! Today we’re sharing an additional email template we’ve added to the “PDF/Email Templates” section of your RepairShopr account. This new, optional ticket template sends when tickets are marked as resolved,...
Hey RepairShoprs — Happy Wednesday! Today we’re announcing a user-requested update to the way a ticket’s billing status is denoted on a ticket. We’re removing the “Invoiced” ticket status altogether, and replacing it with a static...