RepairShopr has now added the ability to add ticket time and notes on behalf of a technician!
The new capability allows MSP owners and billing admins to add missed time on tickets as part of their regular approve and post process. The feature requires a new security permission to control access to designated users.
Take a look at this new feature update by viewing our product enhancement video:
To learn more about this feature update, please visit our knowledge base article.
– The RepairShopr Team