RepairShopr Blog

Stay tuned for news and updates

Windows Agent: – 3/10/24 | Mac Agent: 1.13.572 – 3/22/23


  • Added ability to pause ticket timers
  • Resolved issue with tools opening in existing tab when clicked instead a new tab
  • Resolved issue where Pressing enter/return inside a canned response with multiple line breaks jumps the cursor to the bottom of the window (Rich Text)
  • Resolved ticket comment showing dozens of random attachments after copying a ticket comment from one ticket to another
  • Resolved issue with Ticket Views filtering behaving in unexpected manner when navigating to page 2


  • Added Labor Rate as column on Ticket Time by Technician Report
  • Resolved issue where Report Builder list summary table overlapped with footer on PDF
  • Resolved missing location on Invoice Aging report CSV
  • Resolved issue where ‘Load More’ button in the Tax report loads the whole table instead of the cells specific to the selected tax rate
  • Resolved issue with adding customers to scheduled reports

Customer management

  • Resolved issue with contact titles disappearing from the contact page


  • Resolved issue with leads’ domain names cutting short after the “.” if there are more than four characters afterwards
  • Resolved issue with SMS duplicating a message when email address is inserted
  • Resolved mailbox dark mode


  • Resolved issue with adding multiple upsells in the product upsell UI at once
  • Resolved issue with searching for products using the “Enter” key on the keyboard


  • Resolved IP error when selecting documentation tab or creating new documents
  • Resolved issue with outbound dropdown splitting in two when removing an entry
  • Resolved issue with using to Command + Left click to open a search result in a new tab on MacOS Chrome & Firefox not behaving as expected
  • Resolved mailboxes dark mode