Windows Agent: 1.0.180.0 – 6/22/23 | Mac Agent: 1.10.537 – 2/22/23
What’s new
- Add Contact Name to Additional Internal Ticket Notifications
What’s updated
Ticketing
- Resolved error on Ticket Index page where Ticket Tag edit modal drop-down field covered Save button
- Resolved error causing Ticket Tags modal drop-down field arrow to not be clickable
- Resolved error where Ticket Tag modal disappeared and automatically saved changes
- Resolved error where Ticket reply notifications start with most recent reply and not with the initial issue
- Unbolded the contact line in ticket notifications
- Resolved error where Ticket Index Page changes on the Add/Edit Tags Dialog are cached when ‘X’ is pressed and visible when reopened
Search
- Resolved an error so that the selected Contact now pulls up on page load from Search All The Things
- Resolved error where Search all things field does not show all results when pressing enter
Rich Text
- Resolved error where line breaks were missing from certain integrations and alerts with Rich Text enabled
Communication
- Resolved error where forwarded emails for creating Leads are not matching to the correct contact/customer on certain accounts
