by Caitlin Good | Apr 28, 2023 | Release Notes
Windows Agent: 1.0.173 – 3/15/23 | Mac Agent: 1.9.469 – 10/21/22 What’s new Added ability to create a system message on the original ticket after it has been split Added ability to create new “month tags” for recurring invoice and invoice templates What’s...
by Caitlin Good | Mar 31, 2023 | Release Notes
Windows Agent: 1.0.173 – 3/15/23 | Mac Agent: 1.9.469 – 10/21/22 What’s new Added a new report: Ticket Time by Customer Added “Set SLA” Action to Ticket Automations Added ability for Ticket Automations to “run once” Added customer as condition to Ticket...
by Caitlin Good | Feb 20, 2023 | Release Notes
Windows Agent: 1.0.171 – 12/9/22 | Mac Agent: 1.9.469 – 10/21/22 What’s new Added ‘Customer’ to Ticket Saved Search Filters What’s updated Customer management Resolved error with $0 payments being allowed in Customer portal Lead management Resolved issue...
by Caitlin Good | Feb 1, 2023 | Release Notes
Windows Agent: 1.0.171 – 12/9/22 | Mac Agent: 1.9.469 – 10/21/22 What’s updated Asset management Resolved an issue with body text of the “Ticket Log” UI In the Asset Details page overflowing Resolved an issue with the “Select All” check box to top of...
by Caitlin Good | Dec 31, 2022 | Release Notes
Windows Agent: 1.0.171 – 12/9/22 | Mac Agent: 1.9.469 – 10/21/22 What’s new Added ‘Last Boot Time’ to ‘Asset Information’ table in main Overview Tab What’s updated Antivirus Resolved an issue where our Syncro MSI installers were returning false positive...
by Caitlin Good | Nov 30, 2022 | Release Notes
Windows Agent: 1.0.168.0 – 9/28/22 | Mac Agent: 1.9.469 – 10/21/22 What’s updated Customer management Resolved 504 timeout in browser console when clicking new appointment on customer detail Resolved issue where you cannot unselect all permissions and save...
