October 22nd, 2020 Release Notes

We added a drop-down menu to the Tickets section on the Customer Details page. This drop-down can filter Tickets to show Resolved, Not Resolved, or All Tickets. Bug Fix: We fixed an issue where a new Contact was created despite the email rules settings indicating it...
Feature Release – Major Updates to Recurring Tickets

Feature Release – Internal Ticket Warnings

Hey RepairShoprs — Happy Thursday! Today we’re sharing an update to the Customer & Ticket modules within RepairShopr. We’ve created a new optional field on Customer records to allow for Internal Ticket Warnings. Once enabled, the text added to...

October 14th, 2020 Release Notes

Bug Fix: We fixed an issue where Ticket Worksheets Preview was showing fields in the incorrect order. Bug Fix: We fixed an issue where ‘Customize Text for Ticket Timer Charges’ is incorrectly ignored when the charges are added to an Invoice not directly tied to a...

October 9th, 2020 Release Notes

We added multiple email address capabilities to Customers and Contacts. Learn more here. We made some minor UI updates to the Ticket Matching Email Addresses on the Contacts page. Bug Fix: We fixed an issue where credit cards with expiration dates of 2026 or later...