Hey RepairShoprs — Happy Friday! Today we’re sharing some major updates we’ve made to Recurring Tickets within RepairShopr, all based on User Community feedback. First and foremost, we added a “New Recurring Ticket” button to the...
We added a drop-down menu to the Tickets section on the Customer Details page. This drop-down can filter Tickets to show Resolved, Not Resolved, or All Tickets. Bug Fix: We fixed an issue where a new Contact was created despite the email rules settings indicating it...
Hey RepairShoprs — Happy Thursday! Today we’re sharing an update to the Customer & Ticket modules within RepairShopr. We’ve created a new optional field on Customer records to allow for Internal Ticket Warnings. Once enabled, the text added to...
Bug Fix: We fixed an issue where Ticket Worksheets Preview was showing fields in the incorrect order. Bug Fix: We fixed an issue where ‘Customize Text for Ticket Timer Charges’ is incorrectly ignored when the charges are added to an Invoice not directly tied to a...
We added multiple email address capabilities to Customers and Contacts. Learn more here. We made some minor UI updates to the Ticket Matching Email Addresses on the Contacts page. Bug Fix: We fixed an issue where credit cards with expiration dates of 2026 or later...