We’re excited to announce we’ve updated how incoming ticket comments are handled within our platform. When a new ticket comment arrives, it will clearly denote who the comment originated from, which is particularly useful for knowing who responded when multiple...
Issues Resolved: Customer Portal: Resolved an issue that caused invoices with a serialized item could be paid, despite not having a serial number linked in the invoice Contracts Resolved an issue where “Projected Value” was being calculated incorrectly Inventory:...
RepairShopr has now added the ability to add ticket time and notes on behalf of a technician! The new capability allows MSP owners and billing admins to add missed time on tickets as part of their regular approve and post process. The feature requires a new security...
RepairShopr would like to inform you that Xero is updating its security. This will require account-based Multi-Factor Authentication (MFA) to be enabled on all accounts using Xero integration in RepairShopr. This is a system-wide change at Xero that impacts all...
