September 15th, 2020 Release Notes

Bug Fix: We have fixed several issues with Outlook calendar disconnects. Bug Fix: We fixed an intermittent issue where clicking on the Resolve button on the Tickets List Page was not properly resolving the ticket. Bug Fix: We fixed an issue where the Appointment...

September 8th, 2020 Release Notes

We added a new default permission for Non-Portal users. Learn more here. We now show Appointments created from Website Integrations and Custom Widgets on the Leads page. Bug Fix: We fixed an issue where the warning for uncharged time on a ticket was skipped if...

September 1st, 2020 Release Notes

You can now sort pending ticket charges on Invoices! For “Customize Text for Ticket Charges” and “Customize Text for Ticket Timer Charges” settings, only one can be enabled at a time to prevent issues where they override each other. Bug Fix: We...