Today we’re sharing a new, easy-to-follow Mobile Repair guide built to help you continue to service your customers from a distance while providing excellent customer service that’s sure to wow them.
Using our video tutorial, you’ll be able to follow a step-by-step guide of how to set up your RepairShopr account to handle your very own Mobile Repair flow. This includes everything from having a lead complete a “mobile repair request” form on your website, to setting up an appointment to pick up the device from their house, to repairing the device and delivering it back to the customer without them ever having to come into your shop.
At the end of this guide, you will have:
- Adjusted various settings and set up automations within RepairShopr to ensure this workflow is efficient and seamless for you and your team.
- Embedded a customized form on your company website that allows leads to quickly and easily begin the device repair request process from anywhere.
- Streamlined your mobile repair flow to enable maximum efficiency when handling pick-up and drop-off appointments, payment collection, and more.
- Tested the entire flow from A to Z to make sure it’s working how you’d like before launch.
… all in under an hour.
The RepairShopr Team