RepairShopr Blog

Stay tuned for news and updates
Windows Agent: 1.0.171 – 12/9/22 | Mac Agent: 1.9.469 – 10/21/22

What’s new

  • Added ‘Last Boot Time’ to ‘Asset Information’ table in main Overview Tab

What’s updated


  • Resolved an issue where our Syncro MSI installers were returning false positive malware detections by Windows Defender, Kaspersky, and McAfee. We’ve released a new installer version and have confirmed that newly generated MSIs are no longer detected as false positives as we’d expect. Please note that previously generated MSI files will continue to return this false positive detection, so you’ll want to generate new Syncro MSI Installers from your account so they will no longer be falsely detected.


  • Resolved an issue where quick access icons in search results are now overlapping/stacking on results to their right
  • Resoled auto-complete search errors on customers

Password reset

  • Resolved an issue where customer portal password reset failed to send because portal user has nil customer

Time tracking

  • Resolved an issue where invalid time logs prevented the submission of new time logs

Asset management

  • Resolved an issue where the “create asset” button was missing when only one asset type is available


  • Resolved an issue where leads failed to change to ‘won’ when a ticket was created


  • Resolved an issue where email reply duplicated recipients (contact email address not normalized)