Automated Remediation and Ticket Automation lists are now sorted alphabetically. Bug Fix: We fixed a significant issue with signature pads not functioning correctly. We realize this was a major issue and the fix took longer than we expected. We apologize for the...
We’ve added Business Hours as a condition in our Automated Remediation module within the MSP Add-On. We’ve added Business Hours as a condition in our Ticket Automations module. You can now see Estimate status in the Ticket Info section of a Ticket record. Bug Fix: We...
We added Product Upsell opportunities. Learn more here. You can now use template tags in the subject area of an autoresponder message. We added a warning message if you attempt to navigate away from a Documentation page without saving first. Bug Fix: We fixed an issue...
Hey RepairShoprs — Happy Friday! Today we are sharing a new money-making opportunity now available within RepairShopr: Product Upsells. After enabling this feature within your account, you’ll pick those Products you’d like to add upsell items to and...
Bug Fix: We fixed an issue where the Default Ticket Due Date in Ticket Preferences was not always being used on ticket creation. Bug Fix: We fixed an issue with ‘Bill To’ address template tags not always displaying the correct address in PDF’s when a Contact is...
