Hey there,
Quick update – we just deployed a new Ticket Autoresponder feature!
It’s an additional setting on your “Mailbox” (Admin, Mailboxes).
We call this Per-Mailbox Autoresponders – now you can go to your Email Templates and configure the global ticket autoresponder, or set an override autoresponder on a per-mailbox basis.
You can see the help page here: http://feedback.repairshopr.com/knowledgebase/articles/303457
