RepairShopr for Ninja MSP

Beyond Break-fix — Your un-PSA

Tired of overly complex systems like ConnectWise and Autotask?

Ticketing, SLAs, Contracts, CRM, Billing, Marketing — without the bloat… RepairShopr is your un-PSA solution!


For MSPs & IT Consultants

RepairShopr is a complete business management software solution for MSPs and IT Consultants. We offer a customizable, all-in-one platform focused on automating and streamlining your workflow, so you can focus on the task at hand: servicing your clients and growing your business.

  • SLA and Contracts Modules
  • Fully Integrated Billing
  • Robust Ticketing System
  • Dashboards / Notifications
  • Help Desk Management
  • Automated Customer Portal


Not Just for Break-Fix

All the features you want — without all the confusion of traditional PSAs.

Ultimate Organization

Ticket Dashboard and extensive notification system keeps you on top of your asset alerts and workload.

Powerful Reporting

Domo add-on enables industry-best BI, analysis, and data visualization with new reports constantly added.

Tons of Intregrations

RepairShopr integrates with your favorite products: Quickbooks, Xero, Toggl, Slack, and many more more.


RepairShopr Benefits

RepairShopr is the easy-to-use, end-to-end business management solution MSP and IT Consultants have been looking for.

SLA / Contract Management

Attach SLAs and contracts to tickets. Define resolution time frames and escalation paths for SLA breaches with integrated tracking and reporting.

Pre-paid / Recurring Billing

Manage all-you-can eat plans, pre-paid hours, virus, backup and other subscriptions, recurring billing, and even custom contract client rates.

Ticketing / Time Tracking

Create tickets from your RMM system, email, portals, and website widgets while allowing your team to seamlessly track and bill their time.

Dashboard-driven Workflow

Keep your highest priority tasks super visible while notifications alert you by email, SMS, mobile push notifications, Slack or API webhooks.

Help Desk / Mobile App

Communicate with your clients through 3-way email and integrated mobile app access any hour -- from the office, home, the road or on-site.

Client Portal / Estimates 

Empower every client with their own automated portal for estimate approvals, invoice history, ticket creation, asset lists and more.

14 Day Free Trial

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