Ticketing, SLAs, Contracts, CRM, Billing, Marketing -- without the bloat... RepairShopr is your un-PSA solution!
RepairShopr is a complete business management software solution for MSPs and IT Consultants. The system offers a customizable, all-in-one solution focused on automating and streamlining your workflow, so you can focus on the task at hand: servicing your clients and growing your business.
All the features you want -- without all the confusion of traditional PSAs.
RepairShopr is the easy-to-use, end-to-end business management solution MSP and IT Consultants have been looking for.
Attach SLAs and contracts to tickets. Define resolution time frames and escalation paths for SLA breaches with integrated tracking and reporting.
Manage all-you-can eat plans, pre-paid hours, virus, backup and other subscriptions, recurring billing, and even custom contract client rates.
Create tickets from your RMM system, email, portals, and website widgets while allowing your team to seamlessly track and bill their time.
Keep your highest priority tasks super visible while notifications alert you by email, SMS, mobile push notifications, Slack or API webhooks.
Communicate with your clients through 3-way email and integrated mobile app access any hour -- from the office, home, the road or on-site.
Empower every client with their own automated portal for estimate approvals, invoice history, ticket creation, asset lists and more.